Agency accounts
Agency accounts: every client from one login
An agency account is a PayrollMaster account that manages multiple client organisations from one login. You create managed clients or invite existing ones, set granular per-client permissions, switch into any client’s books in one click, and see clients, employees, runs and gross payroll on one dashboard.
The problem
Why running someone else’s payroll is harder
For any firm that runs payroll for organisations other than its own.
One account per client does not scale
Most payroll tools assume you are one company paying your own staff. The moment you are paying other people’s staff, that assumption costs you a login, a context switch and a blind spot per client.
No view of the whole book
Separate accounts mean no single answer to how many employees you process, how many runs are outstanding, or what happened this week — without opening every client in turn.
Access is all-or-nothing
Sharing a client login to let one person do one job hands them everything. Proper separation needs permissions that stop at the client boundary.
One login, the whole book, with the client boundary intact.
How it works
How does an agency account work?
Four steps, from adding your first client to seeing the whole book on one screen.
- 1
Add the client
Create a managed organisation for a client who has nothing yet, or invite one that already runs on PayrollMaster. Their employees, pay components and statutory setup live in their own books.
- 2
Scope who sees what
Grant your team access per client. A junior can work one client’s payroll without seeing the rest of the book; a partner sees everything.
- 3
Work the book
Switch into any client’s books in one click, run their payroll on their country’s statutory rules, and switch back. No second login, no separate tool per client.
- 4
See it all at once
The agency dashboard aggregates clients, employees, payroll runs and gross payroll, with a cross-client activity feed showing who did what, where.
What you get
What an agency account gives you
Everything below is in the product today. Pricing is per employee per month across the whole book, and statutory filing is included rather than billed per submission.
See pricing- Agency accounts that manage multiple client organisations
- Create managed clients or invite existing ones, with granular per-client permissions
- One-click tenant switching — operate inside a client’s books and back
- An agency dashboard aggregating clients, employees, runs and gross payroll
- A cross-client activity feed
Every market you operate in
Clients in more than one country?
Each client organisation runs on its own country’s statutory rules. We maintain the rates; you take the client.
Also for
Not quite how you’d describe yourself?
Questions
Agency accounts: common questions
What is an agency account?
An agency account manages multiple client organisations from a single PayrollMaster login. It is built for firms that run payroll on behalf of other companies — accounting firms, payroll bureaus and HR outsourcers — rather than for a company paying only its own staff.
What is the difference between a managed client and an invited client?
A managed client is an organisation you create for a client who has nothing yet. An invited client is an existing PayrollMaster organisation that connects to your agency account. Either way the client keeps their own books; the difference is who set them up.
Does switching between clients need a second login?
No. Switching is one click. You move into a client’s books, work, and come back to the agency view without logging out or opening another tool.
Can clients in different countries live in one agency account?
Yes. Each client organisation carries its own country and runs on that country’s statutory rules, so a single agency account can hold clients across every market PayrollMaster supports.
Run one client’s month free
Start free, add a single client, and run one real payroll end to end — the deductions, the payslips and the filing. Compare it against whatever you do today before you move the rest of the book.